Enhanced Endorsements FAQs
Q: What is Enhanced Endorsements?
A: Enhanced Endorsements is a TrustLayer feature that helps teams verify endorsement-related insurance requirements with more clarity and proof than a certificate of insurance can provide on its own. It’s designed to make endorsement verification easier to trust by surfacing the decision-driving language and showing the reasoning behind the result, including where it was found in the document.
Q: Why isn’t a certificate of insurance (COI) enough?
A: A COI is a summary page, and endorsement language is often where the real meaning of coverage gets defined, limited, or clarified. Teams can see a certificate that “looks fine,” but still miss the wording that determines whether Additional Insured, Waiver of Subrogation, or other contract-driven requirements are actually enforceable. Enhanced Endorsements exists to reduce that gap between what looks acceptable and what’s actually provable.
Q: What endorsement requirements does Enhanced Endorsements help verify?
A: Enhanced Endorsements is built around the endorsement checks most compliance teams depend on, especially Additional Insured and Waiver of Subrogation. It focuses on verifying the specific language that determines whether the endorsement requirement is satisfied, rather than producing a generic document summary that still leaves the reviewer guessing.
Q: Does Enhanced Endorsements show proof like page numbers or “why” it passed or failed?
A: Yes. A core part of Enhanced Endorsements is transparency: it exposes AI reasoning and ties the result back to the source in the document, including page-level attribution. It can also explain why something did not match, which helps teams create faster, cleaner follow-up requests and reduces the “I don’t know, just waive it” loop.
Q: If Enhanced Endorsements is enabled, does it automatically change everything in my workspace?
No. Enabling Enhanced Endorsements does not automatically enhance every requirement by default. Teams can turn it on for specific endorsement requirements first, validate results, and then expand from there based on how they want to adopt it—without flipping their entire compliance process overnight.
Q: How is this different from generic AI extraction or a chatbot?
Enhanced Endorsements is designed for targeted endorsement verification, not general document summarization. Instead of giving vague or overly broad outputs, it focuses on the specific endorsement language compliance teams care about and provides transparent reasoning tied to the document—so reviewers can trust what they’re seeing and know exactly what to follow up on.
Q: Is Enhanced Endorsements included in my plan?
Enhanced Endorsements is being rolled out in phases, and availability can depend on your current plan and pricing model. The simplest path is to request access or ask your Customer Success Manager, and TrustLayer will confirm what’s available for your workspace and how to enable it for the endorsement requirements that matter most.

Enhanced Endorsements: The COI Is Never the Whole Story
The certificate can look fine. The endorsement can change the meaning. Enhanced Endorsements brings the pages that modify coverage into the workflow, so teams review faster, request less, and avoid “we’ll verify later” approvals.
Read More





