IAAPA Expo 2026: The Complete Attendee Playbook

Published:
September 11, 2026
Last update:
September 24, 2026
Author:
Amanda Boyle

An entire industry stands behind the moment someone gets on a roller coaster and thinks about none of this.

The ride has to work. The food has to arrive. The grounds have to be maintained. Contractors come and go. Seasonal teams expand. Vendors install, repair, clean, cater, entertain, inspect, transport, and build. Somewhere in the background, people make sure all those moving pieces can do their jobs without becoming tomorrow's problem.

Then, once a year, a remarkable amount of that ecosystem shows up in Orlando.

Welcome to IAAPA Expo 2026.

From November 16–20, 2026, attraction operators, manufacturers, suppliers, developers, and industry partners will take over the Orange County Convention Center for the largest IAAPA Expo footprint yet. More than 1,100 exhibitors are expected, alongside 170+ education events spanning operations, technology, guest experience, safety, sustainability, and the increasingly complicated business of making an experience feel effortless.

Which means trying to “see IAAPA” is probably the wrong objective.

You couldn't. Not really.

The more useful question is what you need to understand better when you leave.

This playbook helps you figure that out.

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IAAPA Expo 2026 at a Glance

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The show floor opens at 10:00 a.m. Tuesday through Friday. It closes at 6:00 p.m. Tuesday through Thursday and at 4:00 p.m. Friday. Education begins Monday, giving attendees a full day of programming before the exhibit halls open.

There's another important change for 2026: IAAPA Expo is physically bigger.

The show is expanding into the Orange County Convention Center's West Building, in addition to the South Building, increasing the show-floor footprint by nearly 50%.

In other words, comfortable shoes have quietly become a risk-control measure.

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What Makes IAAPA Expo Worth Your Time

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The obvious answer is size.

That's also the least interesting answer.

IAAPA brings together professionals from theme parks and amusement parks, family entertainment centers, water parks and resorts, museums and science centers, zoos and aquariums, manufacturers, suppliers and the businesses that support them.

Those organizations can look wildly different from the outside.

Behind the scenes, they wrestle with many of the same questions.

How do you keep guests safe without making the experience feel controlled?

How do you introduce new technology without creating a different problem somewhere else?

How do you manage a huge network of third parties when the work, location, and risk associated with those third parties aren't remotely identical?

How do you maintain standards when peak season arrives, guest volume climbs, and everybody suddenly needs something by yesterday?

That's where IAAPA gets interesting for risk, safety, and operations teams.

You're not just seeing products.

You're seeing hundreds of different answers to the question: How do we make complicated things work reliably while the customer experiences only the fun part?

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The Risk Behind the Attraction

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A guest buys a ticket to experience an attraction.

They do not buy a ticket to contemplate contractual risk transfer.

This is probably for the best.

But behind that guest experience is a network of vendors, contractors and service providers whose work can touch safety, facilities, food and beverage, maintenance, entertainment, technology, transportation, construction, security and dozens of other functions.

The company servicing an attraction does not present the same risk as the company delivering office supplies.

The contractor working on an electrical system does not present the same risk as the company delivering flowers for an event.

Yet risk teams are somehow expected to fit all those relationships into a process people can actually manage.

That's where the distinction between collecting paperwork and actually understanding third-party risk becomes important.

A certificate sitting in a folder tells you a document was collected.

It doesn't automatically tell you whether the requirements matched the work. It doesn't tell you whether you reviewed the right evidence. It doesn't tell you whether coverage changed later. And it doesn't tell you whether an exception was knowingly accepted or simply disappeared into somebody's inbox.

That's why asking “Are my vendors compliant?” is a considerably bigger question than asking whether you have their certificates.

For an attractions business with hundreds—or thousands—of different third-party relationships, that distinction matters.

The guest sees the experience. Your team manages everything behind it.

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What Risk and Operations Leaders Should Pay Attention to at IAAPA

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With 170+ education events, choosing sessions because their titles sound interesting is an excellent way to discover you've scheduled yourself into three places at once.

Start somewhere else.

Pick the problems you want to understand better.

Then scan the agenda for where those problems show up—even when the session doesn't have “risk management” in the title.

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Safety and Operational Readiness

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Risk doesn't exist in its own neat little department.

Maintenance decisions affect it. Staffing affects it. Accessibility affects it. Security affects it. Training affects it. Incident response affects it.

The best risk session you attend at IAAPA may therefore be a session that never uses the word risk.

Pay attention to conversations about how attractions prepare people, systems and facilities for what actually happens when the gates open.

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AI and Emerging Technology

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The attractions industry makes the AI conversation particularly interesting because eventually the technology has to leave the slide deck and meet a human being in a physical environment.

AI can influence operations, maintenance, marketing, workforce development, and guest experience. The useful question isn't whether attractions will use it.

They already are.

The useful questions are where it creates meaningful value, what decisions people are willing to hand over, and what new risks arrive with those decisions.

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Vendor and Contractor Oversight

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Pay attention to sessions and conversations involving construction, maintenance, outsourced services, events, and third-party operations.

A surprising amount of operational risk begins several companies away from the organization whose name is on the ticket.

That distance doesn't necessarily make the risk disappear.

It can just make it harder to see.

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Guest Experience as a Risk Signal

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Safety and guest experience aren't opposing goals.

Queue design, accessibility, staffing, employee training, communication, and crowd behavior can affect both.

And we got a particularly good reminder of that at this very conference last year.

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What We Heard at IAAPA Expo 2025

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Last year, Risk Management: Brick by Brick brought the microphones to IAAPA Expo and talked with people who spend their careers thinking about the parts of an attraction guests aren't supposed to notice.

Training. Workplace culture. Hospitality. Crowd behavior. Safety.

Different conversations, but they kept circling the same idea: great guest experiences and good risk management aren't opposing forces.

They're usually dependent on each other.

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Three Conversations Worth Hearing Before Orlando

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In Employee Training and Workplace Culture Risk with Adrea Gibbs, Jason and Adrea get into what happens after the training deck closes. Employees eventually have to make decisions around real guests, coworkers and situations that don't arrive with multiple-choice answers. That's where training and culture become part of risk management.

The Power of Yes: Transforming Risk Into Hospitality with Christine Trippi takes a different approach. Risk management has a reputation for finding reasons to say no. Hospitality begins by asking how to make something possible for the guest. The interesting work happens when those two ideas have to coexist.

And Masterclass in Crowd Safety: The Best of Annie Quaile gets into the human side of managing crowds and live environments—where plans, physical spaces and actual human behavior eventually have to meet.

Put the three together, and you get a pretty good preview of why IAAPA produces such interesting risk conversations.

The attraction may be what the guest remembers.

The people, systems, and decisions behind it are what make that memory possible.

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Brick by Brick Is Coming Back to IAAPA

Those conversations came out of IAAPA Expo 2025.

In 2026, we're bringing the microphones back.

Host Jason Reichl will record full Risk Management: Brick by Brick conversations live from Booth W1405, talking with operators, risk leaders, safety professionals, manufacturers, insurance professionals and the people responsible for making increasingly ambitious experiences actually work.

Have you learned a lesson the hard way? An opinion the industry doesn't talk about enough? A risk problem that's considerably messier in real life than it appears on paper?

Come find Jason and the Brick by Brick team at Booth W1405.

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How to Navigate IAAPA Expo 2026

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IAAPA has made this part slightly harder in 2026 by making the Expo almost 50% larger.

So don't begin with a list of 47 booths.

Begin with three questions you want answered.

Then use the show floor, education, and conversations to answer them.

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Monday, November 16: Learn Before the Floor Opens

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The trade show hasn't opened yet.

Good.

Use Monday for education, orientation, and people.

This is your chance to understand the agenda before 1,100+ exhibitors begin competing for your attention Tuesday morning.

If you're new to IAAPA, use Monday to learn the layout, identify your must-see exhibitors, and decide which education deserves a spot on your calendar.

This is also the day to figure out who you need to meet before everyone disappears onto the show floor.

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Tuesday, November 17: Get the Lay of the Land

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The show floor opens at 10:00 a.m.

Don't immediately march from appointment to appointment.

Walk.

This is your opportunity to understand what's actually here, especially with IAAPA now operating across the South and West buildings.

See what's attracting crowds.

Notice what operators are asking about.

Find the technology or idea you didn't know you needed to investigate.

The first day is for discovery. You can become ruthlessly efficient tomorrow.

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Wednesday, November 18: Go Deeper

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Wednesday is for the second conversation.

Return to the people and ideas that survived Tuesday.

If something sounded interesting yesterday, ask the harder question today.

If a product looked impressive, ask how it works when staffing is thin, the network goes down, a contractor changes, or thousands of guests show up at once.

This is also approximately when your carefully constructed conference schedule will begin developing a personality of its own.

That's normal.

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Thursday, November 19: Connect the Dots

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Thursday is the final day of education, while the show floor remains open until 6:00 p.m.

By now you should be comparing rather than discovering.

What have you heard repeatedly?

Where are operators solving the same problem in different ways?

What sounded important Monday but considerably less important after three days of conversations?

Then comes one of the week's headline events.

IAAPA Celebrates takes over Universal Epic Universe from 7:00–11:00 p.m. Thursday.

The separately ticketed, limited-capacity event gives attendees access after regular day guests depart, along with food, beverages, and entertainment throughout the park. Expo registration and a separate ticket are required.

This may be one of the few conferences where riding a roller coaster after dinner can legitimately be defended as industry research.

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Friday, November 20: Make the Last Lap Count

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The show floor closes at 4:00 p.m.

Don't use Friday to discover 30 new things.

Use it to revisit the three that matter.

Get the contact information.

Ask the question you forgot Wednesday.

Make the introduction you kept saying you'd make.

Your objective is not to leave IAAPA with the heaviest tote bag.

It's to leave knowing what happens next.

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Download IAAPA Connect+ Before You Arrive

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This is less glamorous than Epic Universe and considerably more useful at 10:17 Tuesday morning when you realize the person you're trying to find is somewhere across two convention-center buildings.

The official IAAPA Connect+ app helps attendees find sessions, navigate the Expo floor, and access current speaker and exhibitor information.

With the show almost 50% larger this year, build your schedule before you arrive.

And when possible, group meetings geographically.

Walking from one end of IAAPA to another because you scheduled consecutive meetings in different buildings is technically exercise.

It is not conference strategy.

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Find TrustLayer at IAAPA Expo: Booth W1405

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TrustLayer isn't coming to IAAPA as a stranger.

We're already part of the IAAPA Marketplace, where TrustLayer is listed as a vendor risk management platform for tracking, verifying, and monitoring third-party compliance.

Come talk to us about vendor compliance, insurance requirements, COIs, third-party risk—or the operational workaround your team invented four years ago that has somehow become an essential business process despite everyone involved agreeing that it is ridiculous.

Those are usually the interesting conversations.

And there are two other reasons to find W1604.

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There Will Also Be Monsters

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Specifically, MIGHT Monsters.

MIGHT stands for:

Mitigate. Identify. Gauge. Handle. Trust.

Which is admittedly quite a lot of professional responsibility for a small monster.

We'll be giving MIGHT Monsters away during IAAPA Expo.

Stop by Booth W1405 for your chance to win one.

No 45-minute software presentation required before you can admire the monster.

We have standards.

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Beyond IAAPA: What to Do in Orlando When the Badge Comes Off

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Five days is a long time to spend inside a convention center, even one that contains roller coasters.

Fortunately, the Orange County Convention Center sits in the middle of one of Orlando's busiest entertainment corridors. You don't have to turn a free evening into a cross-city expedition to find something worth doing.

And since this is IAAPA, visiting another attraction after spending all day talking about attractions can reasonably be classified as professional development.

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Start Across the Street

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If your feet still have a few miles left, you barely have to leave the convention-center area.

Andretti Indoor Karting & Games Orlando sits across from the Orange County Convention Center on Universal Boulevard.

There's indoor electric karting, arcade games, bowling, laser tag, virtual reality, and racing simulators.

For an IAAPA crowd, going directly from the world's biggest attractions-industry gathering to another attraction feels appropriately on brand.

Call it field research.

Nearby, Topgolf Orlando is an easy choice when you want an activity that still leaves room for drinks and an actual conversation.

You also don't need to be good at golf.

This is important.

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Spend an Evening at ICON Park

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A short trip up International Drive gets you to ICON Park.

You don't need a full theme-park day to make this one work. The complex combines attractions, restaurants, bars, and entertainment around The Orlando Eye, a 400-foot observation wheel thatis hard to miss from this part of town.

There's also SEA LIFE Orlando Aquarium, Madame Tussauds Orlando, and plenty of places to eat or grab a drink.

It's a great option when your group can't agree on what to do. Get everyone to ICON Park and negotiate from there.

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Do Something Extremely Florida at Gatorland

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If you've got a larger block of free time, Gatorland is worth the trip.

The park has been around since 1949, long before Central Florida became the theme-park universe it is today, and combines wildlife, shows and attractions centered around—you guessed it—a fairly extraordinary number of alligators and crocodiles.

There's even the Screamin' Gator Zip Line.

Yes, you can zipline over alligators.

Florida gets to write sentences other states simply don't.

For IAAPA attendees, Gatorland is also an interesting look at a very different kind of attraction operation: old Florida, wildlife, entertainment, safety, and guest experience all operating together.

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Where to Eat Near IAAPA Expo

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You don't need to drive across Orlando every night for dinner.

Pointe Orlando, along the International Drive convention corridor, offers several solid options close to OCCC.

For a business dinner or a night when you'd like to hear the person sitting across from you, The Oceanaire Seafood Room is the more polished choice. Seafood, steaks, and a setting that works well when dinner is still technically part of the workday.

For considerably more energy, Taverna Opa Orlando serves Greek and Mediterranean food with nightly entertainment. This is not the restaurant I'd pick for quietly reviewing tomorrow's agenda over a sensible salad.

That's rather the point.

Cuba Libre Restaurant & Rum Bar is another good Pointe Orlando option when dinner is likely to become drinks, and nobody is in a particular hurry to call it a night.

And The Hampton Social Orlando works well for groups looking for something polished but still social, with seafood, cocktails and a lively atmosphere.

Between Pointe Orlando, International Drive, Andretti, Topgolf and ICON Park, you can fill several IAAPA evenings without spending half of them sitting in Orlando traffic.

Which brings us to perhaps the most important local advice in this entire playbook.

One Useful Orlando Rule

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Don't let a map convince you that something is “only 15 minutes away.”

Orlando measures distance in moods.

Andretti, Topgolf, Pointe Orlando, and the International Drive corridor are easy conference-night choices because they keep you close to OCCC. ICON Park isn't much farther.

Save places like Gatorland for when you have a real block of time, not 90 minutes between obligations.

And if you've been walking the IAAPA floor since breakfast, there is absolutely nothing wrong with deciding that the best attraction in Orlando is the chair at your hotel bar.

You've earned it.

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Useful Resources Before You Go

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A good conference guide should leave you with fewer tabs open, not 37 more.

So if you're thinking about the operational side of IAAPA before Orlando, these are the resources we'd start with.

The TrustLayer Free Tools Hub gives risk teams several ways to pressure-test what they know without sitting through a sales call.

If the bigger question is whether the vendors already working across your operation actually meet your requirements, start with Are My Vendors Compliant?.

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Quick Answers About IAAPA Expo 2026

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Q: When is IAAPA Expo 2026?

IAAPA Expo takes place November 16–20, 2026. Education runs November 16–19, while the show floor is open November 17–20.

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Q: Where is IAAPA Expo 2026?

IAAPA Expo is at the Orange County Convention Center in Orlando, Florida. The 2026 event uses both the South and West buildings.

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Q: What are the IAAPA Expo 2026 show-floor hours?

The show floor is open 10:00 a.m.–6:00 p.m. Tuesday, Wednesday, and Thursday, and 10:00 a.m.–4:00 p.m. Friday.

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Q: How big is IAAPA Expo 2026?

IAAPA lists 1,100+ exhibitors and 170+ education events. The addition of the OCCC West Building increases the show-floor footprint by nearly 50% for 2026.

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Q: Who attends IAAPA Expo?

IAAPA Expo brings together professionals from across the attractions industry, including theme parks, family entertainment centers, zoos, aquariums, museums, resorts, manufacturers, suppliers, and related organizations.

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Q: Where is TrustLayer at IAAPA Expo 2026?

Find TrustLayer at Booth W1405. We'll be talking vendor compliance and third-party risk, recording Risk Management: Brick by Brick live from IAAPA, and giving away MIGHT Monsters.

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Q: Is Risk Management: Brick by Brick recording at IAAPA Expo?

Yes. Host Jason Reichl will record full Risk Management: Brick by Brick conversations live from IAAPA Expo at Booth W1405.

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Q: Is TrustLayer an IAAPA partner?

TrustLayer is listed in the IAAPA Marketplace as a vendor risk management platform supporting third-party compliance and insurance verification.

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Q: Is there an official IAAPA Expo app?

Yes. IAAPA Connect+ provides current session, exhibitor, speaker and show-floor information and can help attendees build their schedules.

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Q: What is IAAPA Celebrates 2026?

IAAPA Celebrates is a separately ticketed event at Universal Epic Universe on Thursday, November 19, from 7:00–11:00 p.m. Expo registration is also required; attendees must be 18+, and capacity is limited.

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The Best Part of IAAPA Is Everything the Guest Never Sees

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IAAPA is very good at showing you what's next.

New rides. New technology. New experiences. New ways to get people through a gate, into an attraction and excited enough to come back again.

But every new experience creates relationships.

Every relationship creates requirements.

Every contractor, vendor, and service provider adds another small dependency to an operation guests expect to work flawlessly.

Nobody standing in line for an attraction wants to think about any of that.

That's the point.

The best risk programs aren't the ones guests notice.

They're the ones that help make sure guests never have a reason to.

See who's compliant—and where the risk is hiding before it reaches the guest experience.

See what TrustLayer can uncover across your third-party network

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